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Phone: 407-672-1257
Toll-Free: 877-771-0993
Fax: 407-678-4751

Email: support@quasar.net


Hosting Transfer Process

Ensure ZERO downtime in your host transfer! Yes, it can be done! The only requirement is that you don't delete your current host until your new one is setup (as guided below). Follow these steps to ensure ZERO downtime and not lose any business off of your web site.

A) DO NOT CHANGE YOUR NAMESERVERS JUST YET NOR DELETE YOUR CURRENT WEB HOST! (sorry, had to be redundant in that.. some jump the gun)

B) Establish a hosting account with us. You'll then be able to access your new account via the server IP address. Once you do, you'll be given all of your account information in a spiffy email. Follow the directions in that email to upload all of your files to your new Creation Nation Server.

C) In your welcome email, you'll get a TEMP link to access your NEW web site before anything is live. Verify that everything is working on your NEW site (graphics, web pages, links, etc...)

D) Once verified, go to your registrar and change your "name servers" to those that are mentioned in your Activation email (can you tell that your welcome email is loaded with goodies).

E) Your site will be updated WORLDWIDE within 24-72 hours. Note: although you may be able to see your site is on your new server within possibly 12 hours, please allow a complete 72 hour cycle before you delete your old host.

F) Enjoy your new site @ Creation Nation. If you have any problems during the transfer, please open a support ticket on our support section, letting us know what you've done so far, and we'll help you finish it all up! EVEN IF YOU DO IT RIGHT, drop us a line and let us know that you love the speed (cuz we pay dearly for such speed and love the compliments)

Already have a domain? Just want to host with us?

You already have a domain but no hosting, not a problem. Follow the steps below and you will be on your way with a brand new Creation Nation hosting account!

A) First step is you establish a hosting account with us. Click on the SIGN UP button to the right and select your plan.

B) After your payment is verfied you will get an Account Activation email. In there will be all your usernames / passwords that grant you access to the server via an IP. Proceed to upload your files to the server via the IP. MAKE SURE YOU PUT EVERYTHING IN THE PUBLIC_HTML FOLDER and MAKE SURE YOU RENAME YOUR HOMEPAGE "index.html" ALL LOWER CASE. Then use the temp link provided in the email to view your site.

C) Once you have everything verfied go to the place where you originally registered your domain aka your registrar.

D) In your activation email there will be a pair of DNS aka Nameservers. Use those DNS to change them for your domain. If you don't have a domain control panel (that is where you usally can do these changes) please email your registrar or call them and tell them to change your name servers to those provided to you in your activation email

E) After the DNS changes are made your domain will now begin to point to your server with Creation Nation. This will take 24-72 hours to resolve along the whole world as every ISP updates their DNS at different times.

F) If after 48 hours you can not access your domain via www.domain.com please do a whois on your domain HERE make sure your name servers show up as those provided in your email. If they do not call your registar and yell at them!

Have a domain and want to move it to us?

You already have a domain that you registered somewhere else and you want to move the domain itself physically to us and get hosting to keep everything in on place?

A) First step is you go to our domains website HERE and open an account to login into the domain portal.

B) Once you created the account click on transfer on the top left side.

C) Type in the domain you want to transfer to us.

D) Please make sure the admin contact email is an active email because an email will be sent to this email to approve the transfer. You can find out that email this is by doing a WHOIS HERE If that is not a current email please go to where you registered the domain and update it.

E) You ask, the domain still has 6 months or 2 years left before it expires, will i lose those? the answer is NO you will not, when you do this transfer it will add one year on TOP of the current expiration date! So just add one year to when it expires now!

F) Once you have processed this look out for an email, approve it and just wait it out about 24-49 hours for the whole process to occur, if you already approved the email and you login into your domain control panel and you see the process is not complete, contact your registrar and ask them why they haven't released it.

G) Meanwhile all this is happening feel free to buy your hosting plan and upload all your files to the server. Remember once you order hosting you have immediate access to the server via the server IP

F) If you don't want to move your domain to us, you don't have to. All you have to do is modify your DNS follow the steps above. But remember that your domain will expire at some point so it is wiser to add years to the domain and not wait until the last minute and risk losing your domain!

 

 
 
 

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